DELIVERY INFORMATION

Delivery Areas

We deliver to Johannesburg, Pretoria, Cape Town, Durban, Pietermaritzburg and Richards Bay.

Delivery Times

All our deliveries with the exception of Durban, Pietermaritzburg and Richards Bay are scheduled per route and take place weekly for the duration of your package between 8am and 3:30 pm on a Monday. Durban, Pietermaritzburg and Richards Bay deliveries take place on a Tuesday between 8am and 1pm. Please note that due to the delivery process it is unfortunately not possible to specify a specific time for delivery. If you are not available during these times, please ensure someone is available to accept your package on your behalf.

Address Changes

Should you wish to change your delivery address for a specific delivery day, please notify us at least 48 hours in advance in order to accommodate accordingly

Undeliverable Packages

If you are not available or contactable at the time of delivery, your meal pack will be returned back to the depot.  You may be required to collect your meal pack from the depot or alternatively a re-delivery fee may be charged at a higher rate for deliveries that need to be re-delivered due to unavailability.  We will endeavor to keep the meal packs as fresh as possible, however Servd Fresh cannot be held responsible for meals that may spoil as a result of non-delivery due to extended transit time that is not directly as cause of Servd Fresh.

“Food is divine, really high quality meals and healthy food that you look forward to eating” – Paula Baetu

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